5 technology areas every business should review annually

The break between Christmas and New Year frequently gives us a chance to do a bit of house-keeping. For those tasked with looking after technology for our businesses the few days after Xmas before the turning of the year provide an ideal opportunity to review our business technology arrangements. Here are five areas that it is well worth taking a look at:

1. Telephone systems

Many companies have traditional PABX telephone switches with multiple land lines providing voice call service. VOIP enabled systems let you send your voice calls over the internet, with a single physical connection handling all calls. If you want more versatility, Unified Communications provides video conferencing and smart messaging capability to help you achieve better productivity.

2. Internet service providers

The technology market is constantly changing and internet service providers (ISPs) are frequently revising service offers to attract new customers. Review your ISP contract annually to make sure that you are getting a competitive service. Be wary of signing up for deals that lock you in for more than 12 months.

3. Website hosting

Your company website is perhaps one of your most important assets. If it is more than just an internet shop window and your company relies on it for lead generation and data capture of visitor contact details then you need to ensure that your hosting is top notch. It needs to available all the time – 99.9% is the standard these days – and it needs to respond quickly as website visitors navigate the content.

4. Hardware audit

IT audits are frequently essential for the purposes of insurance. They are also excellent for helping you to plan for hardware upgrades and replacement. It is also easy to forget to update your hardware inventory lists. The Christmas – New Year bridge is an ideal time to bring it up to date. In April Windows XP support ends and many organisations have made migration to Windows 7 or 8 in progress or in the pipeline. If you’re behind with this project you need to get cracking in the New Year. We find that hardware audits are vital for planning successful migrations for our clients.

5. IT support

IT support services are especially critical for smaller (less than 25 people) and expanding businesses (25 – 100 people). Often businesses of this size have no or only limited internal support capability. If you are unhappy with your support arrangements the IT support and services market is fiercely competitive. Shop around. If you need a service provider you can trust, you need look no further than us.
If you need help with any aspect of reviewing technology in your business, please contact us and we will be glad to assist you. Simply fill in the form on the right or call us on 01844 293 330.
Image courtesy of Nutdanai Apikhomboonwaroot / FreeDigitalPhotos.net


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