HELPDESK
Unlimited support online or by phone 8 am to 6 pm Mon to Fri
WATCHOVERIT
24 x 7 remote device monitoring and preventative maintenance
USER MANAGEMENT
Remote management of AD, Microsoft 365 and licenced products
SECURITY ESSENTIALS
Automated management of security updates, anti-virus and data backup
ACCOUNT MANAGEMENT
Scheduled reviews with a dedicated account manager, strategic planning
SECURITY RISK ASSESSMENT
Annual IT security audit, vulnerability testing, risk assessment report
SCHEDULED REPORTS
Monthly system reports, quarterly service review
GUARANTEED RESPONSE
Maximum 60 minute response, 8 am to 6 pm Monday to Friday
FIXED PRICE
Single monthly fee per user with no hidden charges
SECURITY POLICY
Documentation, procedures, online security awareness training
CONTINUOUS PROTECTION
System protected and monitored 365 x 24 x 7
SECURITY ENHANCEMENTS
Multi-factor authentication, data encryption, system hardening
AUTOMATED PATCH MANAGEMENT
Third-party software continuously updated with the latest patches
EMERGENCY RESPONSE
Immediate response to malicious activity or critical security breach
MONTHLY REPORTS
Monthly system reports, quarterly service review
FIXED PRICE
Single monthly fee per user with no hidden charges
ONSITE ENGINEER
Regular scheduled time onsite, outsource your IT department
ONSITE MAINTENANCE
Critical repair service, includes all parts and labour, 4 or 8 hour response
WARRANTY MANAGEMENT
Manufacturers’ warranty support packs managed by Paralogic
CYBER ESSENTIALS
Attain the CE certification
CYBER ESSENTIALS PLUS
Attain the CE Plus certification
DATA LOSS PREVENTION
Content scanning, data blocking, secure sharing
VULNERABILITY ASSESSMENT
Assess your security protection against cyber-attack
DARK WEB MONITORING
Regular web scans for stolen credentials and compromised domains
SOFTWARE LICENCES
Microsoft, Webroot, Mimecast etc
IT PROCUREMENT
Qualified advice and highly competitive pricing
DATA BACKUP & BUSINESS CONTINUITY
Secure automated data backup, business continuity, disaster recovery
INTERNET SERVICES
High-speed business connections, domain management, websites
TELEPHONY
Unified communications, integrate with Microsoft Teams
AUDIO VISUAL SERVICES
Video conferencing, PA systems, CCTV
CONSULTANCY
IT security, infrastructure, strategy, project management, budgets
STRUCTURED CABLING
Voice, data and AV cabling design, installation and certification
OFFICE MOVES
Complete relocation service including Project Management
CLOUD MIGRATION
Managed transition from on-premise to cloud based solutions
HYPER CONVERGENCE
Consolidate many servers into a single platform with high availability
